Terms & Conditions

This page (together with the documents referred to on it) tells you the terms & conditions on which we supply any of the products (Products) listed on our website www.Geezwaxmelts.com
Please read the terms and conditions carefully before ordering any Products from our site. You should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.

Price and Payment
The price of any product will be quoted on our site, except in cases of obvious error.
These prices include VAT and delivery costs.

Prices are liable to change at any time.

Delivery will be provided by the Royal Mail, If signed delivery is selected, you must ensure someone is able to sign for the products, we will not be held responsible for any late, lost or unforeseeable event caused by a delivery date not being met. You shall be deemed to have accepted the goods after receiving delivery. It is your responsibility to check the delivery before signing for it and we cannot refund any damaged deliveries that have not been logged by the postal service at the point of delivery.

We cannot accept returns or offer refunds of personalised items, we will only replace damaged items in this instance.

All sale items are non refundable.

If you have changed your mind, please notify us at [email protected] and return the unused goods to us in the original packaging within 14 days of receipt of your items to our postal address

Once we have received the product from you, we will inspect the items to ensure that they have been received in a saleable nature and are unused and a refund will be processed

If the product is not in the original packaging or is damaged in any way we are not obliged to refund you.

Please note that due to the handmade nature of our products there will be some colour variants between batches. We will try our best to ensure the closest match possible to the website images.

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